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Alternatively you can reach us at info@crusoejewelry.com
All inquiries will be responded to within 24 hours.

 

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Terms & Conditions

Terms and Conditions

Your visit to crusoejewelry.com and your access to this website and its products and servicesare governed by the following conditions. By accessing and using crusoejewelry.com or making any purchase from crusoejewelry.com, you accept and agrees to these conditions.

 

Orders

All orders are processed within 24 hours upon receipt if the item is in stock. All orders received on Saturday or Sunday will be shipped the following Monday. National Holidays are exempt.

 

Shipping

All orders are shipped via UPS Ground with the following options and standard flat rates:

UPS Ground $10

UPS Overnight $35

UPS 2nd Day $25

 

Return and Exchange Policy

We want you to be satisfied with your purchase. Therefore, you may elect to return or exchange your Crusoe jewelry within 7 business days after you receive your product and we will issue a refund minus the shipping charges, or exchange the Item(s) for an item of equal or lesser value, at your option.  To process a return or exchange, including to request a Return Authorization #, you must contact info@crusoejewelry.com  for instructions. No items shipped to Crusoe will be accepted without a Return Authorization #.        

 

Sales Tax

All orders from within in New York State will be charged sales tax of 8.875%.

 

Intellectual Property

The trademark “Crusoe,” the designs of the products sold on the site are the exclusive the property of Crusoe Designs, LL and protected by applicable trademark and copyright law. This site's content, including text, logos, images and graphics are also the exclusive property of Crusoe Designs LLC and is protected by all applicable laws. All rights are expressly reserved.

 

Social Media

By using the hashtag #CrusoeJewelry, users are agreeing to Crusoe Jewelry's online terms and conditions, and allowing Crusoe Jewelry to use your post and content.

Disclaimers

ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED BY CRUSOE. CRUSOE SHALL HAVE NO LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, OR LOSS OF BUSINESS. EXCEPT AS EXPRESSLY PROVIDED HEREIN, CRUSOE WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, CRUSOE IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT PAID FOR THE APPLICABLE PRODUCT.

 

Governing Law

The parties agree that this Agreement, any sales thereunder, or any claim, dispute or controversy between you and Crusoe shall be governed by the laws of New York.&